Statement of Licensing Policy Appendix A1 - Alcohol delivery service

Conditions for consideration

Conditions for consideration by any potential applicant may include the following. These conditions are not exhaustive.

Alcohol will only be delivered to residential and business addresses. The recipient will be required to show the requisite ID to ensure that they are clearly a resident or employed at the named delivery address.

Alcohol will not be delivered to customers at a park, in an open space, on the beach, a bus stop, etc.

Delivery riders must be instructed to abort delivery where that sale is believed to be a “street sale” or to an open space. All such instances will be recorded in the refusals/incidents log.

The alcohol delivery service will be ancillary to the provision of takeaway food. All alcohol deliveries must be accompanied by an order for food, the food contingent of the delivery being a minimum of [£X].

All orders received with an alcohol element will be for delivery only. There will be no collection facilities available from the premises.

The company website through which alcohol is sold will have measures in place to prevent underage sales. This includes customers having to select/fill out a declaration that they are over 18 before purchasing online.

For deliveries where the alcohol is delivered personally by the Designated Premises Supervisor, or their employees or agents (including Deliveroo couriers) where the DPS has direct supervision over them and in the event that the person ordering and paying for the alcohol nominates another person (the third party) as the recipient of the alcohol (as a gift etc) and the alcohol is to be delivered directly to the third party and not the person ordering and paying for the alcohol, then the person ordering and paying for the alcohol will be required to state as part of their order that the third party/recipient is aged over 18.

All forms of advertising and promotional literature dealing with the delivery service (including internet sites and flyers/leaflets) will clearly and prominently state that alcohol will only be delivered together with an order for food, the food contingent of the total delivery being a minimum of [£X].

It will also advise of the premises ‘Challenge 25’ policy, which forms of approved ID will be accepted, and that failure to show the required form of ID will result in non-delivery of the alcohol. 

This will be reiterated at the point of sale, e.g. through an online ordering website/platform.

All employees and agents of the premises or agents delivering orders will receive full advance training in selling alcohol, approved forms of ID and Challenge 25 policy as per condition [x] on the premises licence.

All staff and agents will be fully trained and understand the company’s policy of non-delivery where the approved ID is not available during final interaction with the customer.

All such training undertaken by staff members shall be fully documented and recorded. All training records shall be made available to Sussex Police, officers of the local authority and officers from the Trading Standards team upon request.

A record of sales and deliveries will be kept and made available for inspection by the Police, Licensing Authority or officers from the Trading Standards team for 6 months from the date of delivery or refusal of alcohol.

Where an order is taken for delivery by an employee of the premises to a customer, all customers will sign a delivery note, which will contain:

• a) a list of individual items delivered
• b) the delivery address
• c) the method of payment
• d) the name of the person ordering and receiving alcohol
• e) the date and time of delivery
• f) if proof of age was asked for, confirmation of the type of proof of age document presented and accepted
• g) the name of the employee or representative of the premises who made the delivery