Find out how you can pay your rent if you are living in our Emergency or Temporary accommodation, or Brighton & Hove Seaside Community Homes (Seaside Homes)
If you have a Housing online account, log in to pay your rent. If you don't have an account use the links below to pay online.
We use emergency accommodation to house people in an emergency who we have a legal duty to house, or while we investigate that legal duty under the Housing or Care Acts.
You will be supported by your Homelessness Prevention Officer or Social Worker for example, and you will also receive support from our Welfare Officers.
Pay your emergency accommodation online.
Temporary accommodation is short-term housing in properties managed by our Temporary Accommodation Team.
Pay your temporary accommodation rent online.
Brighton and Hove Seaside Community Homes (Seaside Homes) is a not-for-profit, independent, charitable company that raises investment to improve empty properties. They provide the resulting homes to people in housing need. These properties are managed by our Temporary Accommodation Team.
If you are unable to pay online or want to avoid getting into arrears, your housing rent can be paid in different ways to suit your needs.
In most cases, you will need your Person Reference or Payment Reference Number when paying your rent. This is stated in any letters that we’ve sent to you regarding your rent account.
If you still need to contact us to find out your payment reference number, phone 01273 294 400 and select option 3.
Lines are open:
You can pay using your rent payment card at any shop showing the PayPoint logo. You can only pay by cash. To request a rent payment card you can either:
If you would like to set up a standing order with your bank, our bank details are:
Bank: Lloyds Bank
Account Name: Brighton & Hove Council General Account
Sort Code: 30-80-12
Account Number: 10631660
Quote your Person Reference or Payment Reference Number with the standing order.
You can also download our standing order form (PDF 96KB) and send it to your bank or building society to set up a standing order to pay your rent. Your bank or building society will then take your payments automatically. You'll need to tell them if your rent changes so they take the right amount.
You can pay over the phone with our automated payment line. You can phone 01273 294 400 and select option 3.
Lines are open:
If you're having difficulty paying your rent, you can find more information on financial help that may be available. Extra help is available for households in Brighton and Hove struggling to pay for food, fuel and other essential costs.