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How we recover overpaid Housing Benefit you owe
If you've been paid too much Housing Benefit, we'll reduce the weekly payments from your current claim until you've paid the money back.
Pay your Housing Benefit overpayment online
How much Housing Benefit you will pay back
We'll let you know that we're reducing your Housing Benefit by writing to you.
The amount taken from your Housing Benefit is:
- £14.40 per week for most overpayments
- £24.00 per week for overpayments caused by fraud
- an additional amount between £2.50 and £12.50 per week, if you have any income
The maximum amount you'll pay back each week is £31.00.
If you want to pay back your overpayment faster, send an email to the Housing Benefits Team to pay back more each week.
- 01273 292 000
Contact the Housing Benefits team for benefits and financial advice.
Paying your landlord
While your Housing Benefit is reduced, you will still need to pay your full rent to your landlord, even if we pay your benefit straight to them.
Check the amount you need to pay with your landlord. This is the difference between your reduced Housing Benefit and full rent.
If you're struggling to pay your landlord, send an email to the Housing Benefits Recovery Team to ask to pay back less each week by setting up a payment plan.
Contact the Housing Benefits Recovery Team to get help with paying back Housing Benefit overpayments.
Paying an overpayment in one go
If you'd rather pay all at once, you can ask us to send you a bill by sending an email to the Housing Benefits Recovery Team.
Once you receive this bill, you can pay your Housing Benefit overpayment online.
More information
Find out more about what happens when we pay you too much benefit.