Western Road Red Route - Montpelier Road to Holland Road

Read our privacy notice for information on how we collect, store and process your data.

About this privacy notice

Brighton & Hove City Council is the data controller for the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) (EU) 2016/679. 

The Council is registered with the Information Commissioner’s Office (ICO) under registration number Z5840053. We are committed to protecting your personal information and ensuring you know why and how your data is collected and used in accordance with relevant data protection law.

Purposes and lawful basis of processing

We collect your data to monitor and evaluate opinions on enforcement changes introduced by the designation of red routes along Western Road (from Holland Road to Montpelier Road). 

This is funded by the Bus Service Improvement Plan and is a condition of funding from the Department for Transport.

Our lawful bases for processing your data are:

  • GDPR Art.6(1)(c): Compliance with a legal obligation under S.3 Local Government Act 1999
  • GDPR Art.9(2)(g): Substantial public interest under Data Protection Act 2018 Schedule 1 Part 2 (8)(1) (equality of opportunity or treatment) and under Section 1(1) Equality Act 2010

We also collect data for equalities monitoring of residents participating in our consultation process around new parking proposals. The lawful basis for processing special category data is substantial public interest in line with the Equalities Act 2010.

What data we may collect

Personal data:

  • contact details - name, address, email address, telephone number
  • social and personal circumstances

Special category data:

  • physical or mental health details
  • racial or ethnic origin
  • religious beliefs
  • gender and sexual orientation

Who we'll chare the data with

Your information will only be shared with other City Infrastructure officers for the purposes of analysis and reporting, or with third parties if we are under a legal obligation to do so.

How long we'll hold your data (retention) 

We will retain your data based on:

  • the type of services you received and whether you’re still receiving them
  • whether we are still under a legal obligation to you or under UK law
  • standards and guidance set by regulators
  • your preferences, for example if you exercise your right to restrict processing

For equalities monitoring, your data will be held until a final decision on the residents parking scheme has been reached by the Environment, Transport and Sustainability Committee.

How we will store your data

Your information will be stored in electronic databases, document management systems, and/or on paper records. 

Security measures include:

  • staff training on secure information handling
  • encryption of data in transit
  • pseudonymisation where possible
  • access controls
  • regular technology and process testing and updates

International data transfers

Your information is/is not processed outside of the European Economic Area (EEA) (please specify as appropriate).

Your information rights

You have the following rights regarding your personal information:

  • to be informed about the collection and use of your data
  • to access your data - subject access request
  • to request rectification of inaccurate or incomplete data
  • to restrict processing in certain circumstances
  • to object to processing in certain circumstances
  • to be informed about automated decision-making and profiling, and to request manual review if applicable

Find out more about how we use your data, our policies and how you can request your personal information.

How to get advice or make a complaint

Data Protection Officer

If you have a concern about how we collect or use your personal data you can contact the Council’s Data Protection Officer.  

How to make a complaint

We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.

Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.

You can also make a complaint or find out more information on the Commissioner's Office website.

If your complaint is not about data protection, find details on how to make a complaint about a council service.