Our telephone supplier is experiencing an issue that they are working to fix urgently. In the meantime, we recommend that you send an email to the council service you’re trying to contact. If you're not able to do this, we hope that the telephone issue will be resolved soon, so you may be able to get through if you call back later today. We’re sorry for any inconvenience this may cause.
Health and safety complaint or query privacy notice
Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO)
Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
Purposes and lawful basis of processing
We are collecting your data for the purpose of responding to your complaint or query in relation to health and safety matters. Information collected will be used to respond appropriately, including requesting further information which can support our investigations and potential enforcement action. If required, we will contact you in relation to the matter.
Our lawful basis for processing your information is a legal obligation, specifically working with the Health and Safety at Work etc. Act 1974.
We may also process special category data, in which case, our lawful basis would be substantial public interest, specifically the Data Protection Act (2018) Schedule 1, Part 2, Paragraph 6 ‘Statutory etc. and government purposes’.
Who we will share your data with
Your data may be shared internally with Legal Services. We may also share your information externally with other relevant public bodies such as Health & Safety Executive, East Sussex Fire and Rescue, Police and the courts. Outside of these bodies we will not share information without your explicit consent.
How long we will hold your data (retention)
We will hold your data for six years from close of case.
Transferring data outside the European Economic Area
Your information is not processed outside of the European Economic Area.
Your information rights
Under GDPR you have certain rights concerning your information.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
