Our telephone supplier is experiencing an issue that they are working to fix urgently. In the meantime, we recommend that you send an email to the council service you’re trying to contact. If you're not able to do this, we hope that the telephone issue will be resolved soon, so you may be able to get through if you call back later today. We’re sorry for any inconvenience this may cause.
Woodvale Lodge service privacy notice
Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018) and The General Data Protection Regulation (EU) 2016/679 ("GDPR") and is registered as a data controller with the Information Commissioner’s Office (ICO) under registration number Z5840053.
Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
Purposes and lawful basis of processing
Information relating to a deceased person does not fall under the remit of Data Protection, however the information we process relating to any applicant or living person is personal data and therefore subject to data protection legislation.
We are collecting your data for the purpose of process your application for a burial, cremation, headstone, or to purchase a Right of Burial to a grave, memorialisation, or any enquiries related to Bereavement Services.
There is a range of different lawful bases for processing personal data. We rely on one or more of the following reasons to process your data:
To comply with a legal obligation we are subject to such as Cremation Act 2008, Local Authorities Cemeteries Order 1977 and section 46 Public Health (Control of Disease) Act 1984
To perform a contract which you have entered into with us
To perform a task carried out in the public interest or where exercising official authority
We may process special category data relating to your race, ethnic origin, religious beliefs, health, sex life, or sexual orientation. We will only do so where we have identified an additional condition to our lawful basis for doing so. The basis which we rely on is that processing is necessary for one or more of the following reasons: you have given us explicit consent to do so, in order to carry out certain obligations, and/or processing is in the substantial public interest.
CCTV is operated in and around council properties, including the crematorium and the mortuary. The purpose of the CCTV is for staff safety and crime prevention and detection. The footage from these cameras is normally held for a maximum of one month and is retained in alignment with standards set by the Surveillance Camera Commissioner.
Who we will share your data with
Your data may be shared with council’s internal departments (such as housing) and external organisations, such as the coroner, medical referee, care homes, registrar, funeral directors and memorial masons.
The council is required by law to protect the public funds it administers. Therefore we may use any of the information you provide to us for the prevention and detection of fraud or to comply with the law.
The council operates shared services with Surrey County Council and East Sussex County Council and may share your information with one of these partners if necessary to provide these services.
How long we will hold your data (retention)
Much of your data we may have to hold in perpetuity as a statutory requirement. Depending on some type of information we will keep your information for 15 years (cremation), 10 years and 5 years for renewal or extension period (memorial applications).
Further information regarding our retention policy is available from the Bereavement Service.
Your information rights
Under GDPR you have certain rights concerning your information. Learn more on our privacy and data webpage.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
