Family Information Service (FIS)

The Family Information Service is part of the council's Front Door for Families. We offer a wide range of information and advice on childcare and services that can support families.

We can help with topics such as:

• childcare
• childcare funding
• family breakdown
• money
• benefits
• finding employment

You can find fact sheets on a wide range of topics on our directory. You can also search for local services or childcare.

We also offer practical help and support, for example:

• referrals to foodbanks and other agencies offering support
• advice on benefits and debt and navigating the system - including welfare reform
• applications to charitable grants for essential goods, for example, beds, cots, 'white goods'
• help with Discretionary Social Fund applications
• advice about getting back to work

How to get support from us

Go to our Family Service Directory to search for local services or childcare, or read our fact sheets. You can also get advice and information from our Family Hubs.