Find out what we track on our website and why.
The Brighton & Hove City Council website uses cookies to work.
We use cookies to:
We do not use cookies to personally identify you or collect information about you as an individual.
You can decide which cookies are allowed and delete cookies at any time by adjusting settings on your web browser. Please be aware that restricting cookies may have an impact upon the functionality of our website.
We use the following cookies on our site:
Where personal data is requested through forms, the data is only used for the purpose stated on the form and will not be given or sold to any third parties.
This privacy policy only covers the Brighton & Hove City Council website at brighton-hove.gov.uk. Websites linked to and from this site are not covered by this policy.
External sites linked to from our website include our social media sites. For more information go to our external links disclaimer.
This is used to help protect our website from external cyber threats.
These cookies store information used for session handling and to ensure client requests are sent to the correct server respectively:
We use Google Analytics to understand how you use our website. Google Analytics stores information about:
Google Analytics use the following cookies:
You can opt out of Google Analytics tracking by downloading their browser add-on.
Find out more about how we use your data and privacy
We use Hotjar to understand how you use our website through heatmaps, page usage recordings and feedback polls and surveys. The Hotjar privacy policy explains more about how data is collected and kept safe.
Through the Hotjar tracking code embedded on our website, the information collected includes device-specific data and log data.
The following information may be collected through your device and browser:
Our servers automatically record information which is created upon using Hotjar.
Data includes:
| Name | Description | Expires |
|---|---|---|
| _hjUserId | This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions. | 1 year |
| _hjClosedSurveyInvites | This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. | 1 year |
| _hjDonePolls | This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in. | 1 year |
| _hjMinimizedPolls | This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site. | 1 year |
| _hjDoneTestersWidgets | This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. | 1 year |
| _hjMinimizedTestersWidgets | This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site. | 1 year |
| _hjIncludedInSample | This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. | When you close the browser |
You can opt out of Hotjar tracking by turning on the Do Not Track header in your web browser.