Due to maintenance, MyAccount and online forms will be unavailable between 8.15am and 9am on Wednesday 12 March 2025. We apologise for any inconvenience.
Visitor parking permits
We’ve had an unexpected delay delivering visitor parking permits. If you need visitor parking permits, we recommend you apply for them as soon as you can to make sure you get them in time. We’re working to resolve this as fast as possible. We apologise for any inconvenience.
CityClean flyering privacy notice
How we use your data, our policies and how you can request your personal information.
We are committed to protecting your personal information.
The council is the data controller for purposes of the Data Protection Act (2018), and The General Data Protection Regulation (EU) 2016/679 ("GDPR"), and is also registered as a data controller with the Information Commissioner’s Office (ICO).
As a data controller, we have a responsibility to make sure you know why and how your personal information is being collected. This is according to relevant data protection law.
The primary laws which govern how Brighton & Hove City Council collects and use personal information (known as data) about you are:
We collect your data to issue you with a Flyering licence.
Our legal basis for collecting your data
Personal Data Activity
Legal Basis- GDPR
UK Legislation
Apply for a Flyering licence
Art.6 (1) (e) in the exercise of official authority vested in the controller
S.3(1) Clean Neighbourhoods and Environment Act 2005
What data we collect from you
Personal data
We'll collect your:
full name
email address
contact telephone number
Business data
We'll collect your:
business name
business address
payment information
Who we share your data with
We will make your information available to those who need to know, so they can perform their council role.
We may lawfully disclose information to public sector agencies to prevent or detect fraud or other crime, or to support the national fraud initiatives and protect public funds under the Local Audit and Accountability Act 2014.
How long we will keep your data
We will retain general information for five years as specified in Code of Practice on Records in accordance with the s46 Freedom of Information Act 2000.
How we store your data
We will store your information on electronic databases, document management systems and on paper records.
How we protect your data and keep it secure
Examples of the security measures we use are:
training for our staff, making them aware of how to handle information securely, and how and when to report when something goes wrong
we use encryption when data is being sent, meaning we scramble information so other people can’t read it without access to an unlock key
where possible, we will pseudonymise your data. This means we will remove your identity so the people working with your data will not know your identity
Controlling access to systems and networks allows us to stop people who are not allowed to view your personal information, from getting access to it.
Regular testing of our technology and ways of working, including keeping up to date on the latest security updates (called patches).
Transferring your data outside the United Kingdom
Your data is not processed outside of the United Kingdom.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.