Due to maintenance, MyAccount and online forms will be unavailable between 8.15am and 9am on Wednesday 12 March 2025. We apologise for any inconvenience.
Visitor parking permits
We’ve had an unexpected delay delivering visitor parking permits. If you need visitor parking permits, we recommend you apply for them as soon as you can to make sure you get them in time. We’re working to resolve this as fast as possible. We apologise for any inconvenience.
Children's Services privacy notice
Read our privacy notice for information on how we collect, store and process your data.
Brighton & Hove City Council is committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law
The primary laws which govern how Brighton & Hove City Council collects and use personal information (known as “Data”) about you are:
However Brighton and Hove Children’s Services is also subject to specific other laws which define when and for what purposes it can use your personal data.
Why we’re collecting your data
We are collecting your data for the purpose of safeguarding children.
What is the Lawful Basis for collecting your Data
We have a lawful basis for processing for the reason of legal obligation, under the Children Act 1989 & 2004, the Children and Young Persons Act 2008 and Article 8 of the Human Rights Act 1998.
We also have the lawful basis of performance of a task carried out in the public interest (Data Protection Act 2018 schedule 3, part 3, para 8; Working Together to Safeguard Children statutory guidance July 2018)
We have a lawful basis for processing special category data under the lawful basis of Substantial Public Interest (DPA 2018 schedule 1, part 1, para 2 (e), part 2, para 6 and 18)
The data we may collect
We may collect Personal data or Special Category Data
The type of personal information collected from you is as follows:
Personal Data
Contact details; including name, address, email address, telephone number, etc.
Date of birth
Proof of identity
National identifiers such as; NI numbers
Information about your family
Social and personal circumstances
Financial details for purposes of receiving or making payments
Visual images, personal appearance and behaviour
Special Category Data (Remove any classes of data you do not process from the list below. Add any additional classes you do process which are not listed)
We may also collect Special Category of personal data that may include:
Physical or mental health details
Racial or ethnic origin
Gender and sexual orientation
Offences (including alleged offences)
Religious
Criminal proceedings, outcomes and sentences
Genetic Data
Who we'll share your data with
Your data may be shared with relevant professionals within the Council or with associated organisations or service providers such as education or health.
The council operates shared services with Surrey County Council and East Sussex County Council, and may share your information with one of these partners if necessary to provide these services
Holding your personal information
We will hold your data according to the Retention Schedule for the Families, Children and Learning Directorate.
How your data will be stored
Your information will be stored electronic databases, document management systems and on paper records.
Who can access your data
We will only make your information available to those who have a need to know in order to perform their Council role.
How do we protect your data
Examples of the security measures we used are:
Training for our staff making them aware of how to handle information securely and how and when to report when something goes wrong
We use Encryption when data is being sent, meaning that information is scrambled so that it cannot be read without access to an unlock key. The hidden information is said to then be ‘encrypted’.
Where possible, data will be pseudonymised, meaning that your identity will be removed, so that work can be done without your identity being known by the people doing that work.
Controlling access to systems and networks allows us to stop people who are not allowed to view your personal information from getting access to it.
Regular testing of our technology and ways of working including keeping up to date on the latest security updates (commonly called patches).
Transferring Data outside the European Economic Area
Your information is not processed outside of the European Economic Area.
Your Individual Rights
You have the following rights in relation to your personal information:
The right to be informed – you have right to know about the collection and use of your personal data. We will inform you through our service-specific notices
The right of access – you can request to know what we hold on you along with an explanation for how it is used by making a “Subject Access Request”
The right to rectification – you have the right to ask us to update, amend or change your information if it is factually inaccurate or incomplete
The right to restrict processing – you have the right to request that we limit using your personal data for specific purposes if you do not believe we have a lawful basis for a particular purpose or where you consider the data to be incorrect. Upon receiving a restriction request, we are obliged to consider our use of the data and provide you with a response.
Automated decision making and profiling - we will tell you if we make an automated decision, including profiling, with your personal information. If we do this you have the right to ask us to make this decision manually instead.
At present, the Council only uses automated decision processes to identify first round offers of school placements. These offers are subject to appeal and you have the right to seek a review of your school placement offer by a council officer.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
