Our telephone supplier is experiencing an issue that they are working to fix urgently. In the meantime, we recommend that you send an email to the council service you’re trying to contact. If you're not able to do this, we hope that the telephone issue will be resolved soon, so you may be able to get through if you call back later today. We’re sorry for any inconvenience this may cause.
Animal feed hygiene and standards complaint or query privacy notice
Read our privacy notice for information on how we collect, store and process your data.
The council is the data controller for purposes of the Data Protection Act (2018) and EU General Data Protection Regulation as of May 2018 and is registered as a data controller with the Information Commissioner’s Office (ICO).
Brighton & Hove City Council are committed to protecting your personal information. As a data controller we have a responsibility to make sure you know why and how your personal information is being collected in accordance with relevant data protection law.
Purposes and lawful basis of processing
We are collecting your data to respond to your complaint or query in relation to animal feed hygiene and/or standard matters. If necessary, your information may be used to support any investigations and may result in being used in legal action.
Our lawful basis for collecting and processing your personal data is under legal obligation, specifically within The Animal Feed (Composition, Marketing and Use) (England) Regulations 2015 and The Animal Feed (Hygiene, Sampling etc. and Enforcement) (England) Regulations 2015.
Sometimes it’s necessary to process special category data and our lawful basis for doing so is substantial public interest, specifically the Data Protection Act 2018 Schedule 1, Part 2, Paragraph 12 ‘regulatory requirements relating to unlawful acts and dishonesty etc.’.
Who we will share your data with
Your data may be shared internally with Legal Services.
Your data may also be shared externally with:
Food Standards Agency
Veterinary Medicines Directorate
Animal Plant and Health Authority
Department for Environment Food and Rural Affairs
How long we will hold your data (retention)
We will hold your information for 6 years from when the business is no longer in operation. Information is kept for one year from date of contact should there be no further action from your complaint or query.
Transferring data outside the European Economic Area
Your information is not processed outside of the European Economic Area.
Your information rights
Under GDPR you have certain rights concerning your information.
We aim to resolve all complaints about how we handle personal information. You also have the right to make a complaint about data protection to the Information Commissioner's Office.
Contact them by post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or phone 0303 1231 113.
