Help with water costs
Find out how to pay your water bill and learn about discounts you may be eligible for.
About your water bill
You will get a bill for water every 6 months.
It's important you pay your bill on time. Read your bill carefully and take note of when the payment is due.
95% of our homes are already fitted with a water meter, which means you only pay for what you use.
A small number of our homes don't have a meter. In these homes, you pay a set amount for your water.
Paying your water bill
All of our properties get their water from Southern Water. Southern Water encourage you to set up a monthly or quarterly (3-monthly) Direct Debit to pay your bill in installments.
You can also pay your water bill online and by phone.
Get help with your water bills
Southern Water offers discounts to people on certain benefits and low-income households.