How to report a building safety concern in your council housing
Who to contact if you want to report a safety concern in your council-managed building.
Phone the service for urgent concerns
- 01273 294 409
Phone the helpdesk if your issue poses an immediate danger. This number also covers out-of-hours emergencies. For any life-threatening situations, call 999. Urgent matters should always be reported by phone.
If you're in immediate danger phone the emergency services
- 999
Dial 999 for police, fire, ambulance or the coastguard.
Email, phone or report other concerns to the building safety team
If you send an email, use ‘Safety Concern’ as the subject.
Report non-urgent repairs online or by phone.
- 01273 294 409
- Ask for a repair to your council home
Report a building safety concern in council housing. If your concern is urgent or you need emergency repairs, phone this service.
Alternative formats
If you need information in an alternative format or language, send an email to our HIAM service below. Make sure you include your name and address in the email.
Housing Investment and Asset Management is responsible for the management of and investment to all our housing stock.