Over the past year, more permit types have become available via new online forms, with some through MyAccount. Old legacy systems that could not be adapted to how we want to serve our customers in the future have been removed. Further work on the systems used have moved us closer to achieving the goals for the permits service, which remain:

  • From our customers, we want to ask for the minimum information and evidence that is compatible with running an efficient and fair service that is closed to fraudulent misuse.
  • For our customers, we want to make things as easy as possible to obtain a permit; one that is instantly activated on approval, and to offer permits that are much more tailored to customers’ exact needs.
  • For our staff, we want them to have confidence in the service they run, and to have the tools to quickly correct things for customers when problems arise.
Permit Type On Issue as of 1 July 2018 On Issue as of 1 July 2019 On Issue as of 1 July 2020 On Issue as of 1 July 2021 On Issue as of 1 July 2022
Business 1,387 1,178 1,036 921 900
Car Club 108 118 111 166 -
Carer 330 325 272 301 325
Dispensation 572 573 497 755 945
Doctor 118 137 138 170 154
Resident (including match day) 37,321 37,548 36,369 37,784 40,456
Professional Carer 2,355 2,521 2,512 2,643 2,862
Schools 296 261 238 364 394
Trader 2,320 2,371 2,030 2,272 2,283

Waiting Lists

Number of people on waiting lists in Zones Y, Z and M:

  • Zone Y: 156 (decrease)
  • Zone Z: 324 (increase)
  • Zone M: 25 (decrease)

The table below compares the number of residents on the waiting list in areas, Y and Z and M parking zones over the last four years.

Resident Parking Zone Number on Waiting List at 01/07/19 Number on Waiting List at 01/07/20 Number on Waiting List at 01/07/21 Number on Waiting List at 01/07/22
Central Brighton North - Y 208 119 299 146
Central Brighton South - Z 343 155 303 325
Central Hove - M N/A N/A 311 25
Total 551 274 913 496