2 alerts: MyAccount maintenance; Parking fine scam
MyAccount maintenance
Due to maintenance, MyAccount will be unavailable between 10:45am and 11:30am on Wednesday 24 June 2026. We apologise for any inconvenience.
Parking fine scam
We're aware of a national scam where people are asked to pay parking fines via text. We'll never text you to request a payment for a parking fine. We'll only contact you about parking fines via letter or email. If you have any doubts, contact the Parking Team.
Use this form to get in contact with our parking team.
You can contact us about:
bus lanes
bus passes - concessionary travel pass
Blue Badges
disabled parking bays
electric vehicles
highways search
parking bay suspension
faults with a parking machine - only for Lanes, Regency Square, Trafalgar Street and London Road car parks
parking signs and lines
penalty charge notices
parking permits
refunds for parking permits and tickets
parking enforcement
any other parking queries
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