Get your large and electrical household items collected
Find out about our collection service and other ways to dispose of large and electrical household items, sometimes known as bulky waste.
Book your collection
First, check what we can collect and the prices below. Then phone 01273 292 929 to book between 9:30am and 1:30pm, Monday to Friday.
Our phone line can be extremely busy. We'll answer your call as soon as we can.
Due to current high demand, we are currently booking slots between 3 to 4 weeks ahead.
When you book, we'll ask you to describe any items you want collected. We'll then give you a quote, and you can pay over the phone.
Please have ready:
- a description of each item
- your debit card for payment
- your full address with postcode
When we collect your items
You must have any items ready for collection and easily accessible when the crew arrive. This could be on your driveway, or in your front or back garden.
If you have no outside space, position any items just inside the front door of your property.
Please do not, under any circumstances, leave an item on the road or pavement, or outside your home. This is fly-tipping and you could be fined £400.
We cannot accept any responsibility for damage caused during the collection.
When we arrive at your home, if any items are not as described during your initial call, we reserve the right not to collect them.
We'll provide you with an updated quote, and you can decide whether to accept it.
What we can collect and the costs
Following some changes to the UK Persistent Organic Pollutants (POP’s) Regulations, from 1 April 2026 items such as sofas and armchairs must now be collected and treated separately from other bulky waste items. For this reason, collection of these items are listed separately below.
Standard cost per item:
- 1 item: £25
- 2 items: £45
- 3 items: £65
- 4 items: £85
- 5 items: £105
- 6 items: £120
Specific item charges:
- White goods: £47 per item
- Sofas / sofa beds: £45 per item
- Armchairs: £35 per item
Items we collect
Furniture
- Single bed base
- Single bed mattress
- Double bed base
- Double bed mattress (including king size)
- Chest of drawers
- Small chest of drawers or bedside table
- Armchair
- Recliner armchair
- Electrically operated armchair
- Sofa
- Sofa bed
- Coffee table (average size)
- Dining room or garden chair
- Wardrobe (up to 2 doors)
- Wardrobe (3 or more doors)
Electrical items
- TV (up to 15-inch screen)
- TV (over 15-inch screen)
- Computer monitor
- Vacuum cleaner
Other waste
- Doors
- 5 black sacks of bagged waste - about half a cubic metre
White goods
- cooker (must be fully disconnected)
- tumble dryer
- washing machine (must be fully disconnected)
- dishwasher (must be fully disconnected)
- microwave
- under-counter fridge or freezer (domestic size)
- fridge freezer or chest freezer
Other ways to get rid of large or bulky items
If your item is in good condition, you could donate it to organisations in the city. You may also be able to take items to our recycling sites.
You can also download the ZeroNet app from Tech-Takeback to get your small electrical items collected from your home for free.
Neither our bulky waste service nor any of the above services can be used to get rid of building waste created by a trader or building company.
Trade and building companies must, by law, dispose of waste themselves legally or use a registered waste company.
You may be able to find a waste service on LoveJunk, an online marketplace for waste removal and reuse.