I was loading or unloading
We may consider your challenge if you were loading or unloading heavy goods from a vehicle, and you were away from the vehicle for a period of time because:
- you had parked as close as you could to the delivery location
- the items you were delivering were either delicate, difficult to manoeuvre or extremely heavy.
You will need to confirm:
- why there was no activity seen around the vehicle
- how long it took you to complete the task
- why the task took as long as it did
- what the items were.
Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is judged on its own merits.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
I have a Blue Badge
If you are a blue badge holder and you have grounds for an appeal, then you will need to provide a copy of both the front side and the rear photo side of the badge. Please make sure that the details on the badge are clearly visible.
Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is judged on its own merits.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
I was parked on the verge/footpath
Yellow lines run from the centre of the carriageway to the building line and include any adjacent footpath or verge.
You are liable for the Penalty Charge Notice (PCN).
If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
I had a medical emergency
If you were involved in a medical emergency, we may consider your challenge.
You will need to provide sufficient medical evidence to support your claims.
Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is judged on its merits.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
My vehicle had broken down
If your vehicle has broken down, you are expected to remain with your vehicle until you have arranged for recovery.
You will need to provide us with a copy of your receipt from either the recovery service provider or garage, within 14 days of receiving your Penalty Charge Notice (PCN).
Please be aware that you are not guaranteed to have your PCN cancelled as each case is judged on its merits.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
The double or single yellow lines were faded and broken
Regulation 11 of the Traffic Signs Regulations and General Directions provides that it is not law that these lines must always be in a perfect condition. It is a question of fact and degree. Councils cannot realistically be expected to repaint the lines constantly or on every occasion that the road repairs or utility works affect the road of surface or create minor diversions.
The real issue is whether the state or quality of the lines at the time of parking makes it clear to the motorist that there is a restriction in place. Lines become worn and faded for several reasons, however, they remain enforceable if the motorist upon enquiry is obliged to say to themselves that despite the imperfection, it is clear that the yellow lines remains in place.
If you believe that the conditions of the lines were such that you were unaware you were parking on lines, we may consider your challenge.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.