We're aware of a national scam where people are asked to pay parking fines via text. We'll never text you to request a payment for a parking fine. We'll only contact you about parking fines via letter or email. If you have any doubts, contact the Parking Team.
I was loading or unloading
Loading and unloading is considered a continuous activity, and this must be seen by the CEO otherwise a PCN maybe issued.
We may consider your challenge if you were loading or unloading heavy goods from a vehicle, and you were away from the vehicle for a period because:
- you had parked as close as you could to the delivery location
- the items you were delivering were either delicate, difficult to manoeuvre or extremely heavy
You will need to confirm:
- why there was no activity seen around the vehicle
- how long it took you to complete the task
- why the task took as long as it did
- what the items were.
Please be aware that you are not guaranteed to have your Penalty Charge Notice (PCN) cancelled as each case is judged on its merits.
Alternatively, if you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.
I have a blue badge
A Blue Badge does not provide any exemption in a loading-only bay unless you are loading or unloading.
You are liable for the Penalty Charge Notice (PCN).
If you pay your PCN within 14 days of the date of your ticket, you pay the lower amount shown on your ticket or letter. If you pay after 14 days, you pay the original penalty charge on the notice.