Important safety information for people living in tall buildings

Tall building. House shape with 3 people inside. Orange safety vest.

We want to help you understand how to stay safe in your home.

Woman on the phone with speech bubble. Speech bubble contains sign post with help, support and advice. Speech bubbles with different languages in them.

What we will do

Talk to you in different ways to help you remember safety rules

Woman in a suit pointing to a sign that says 'more info here'.

Tell you where to find more help about housing problems

Emergency light with '999 phone'. A fire exit sign.

Show you what to do if there's an emergency

  • Look for signs in your building that tell you what to do
Man reading a letter. Fire. Triangle warning sign.

We'll send you a letter every year about:

  • What to do if there's a fire
  • How to get the Fire Service to check your home
  • New things we've learned about safety

 

Rule book. Orange safety vest. Electric mobility scooter.

Tell you about important changes, like:

  • New safety rules we must follow
  • How well we're following safety rules
  • Advice from the Fire Service
  • New rules about things like e-scooters or e-bikes
  • Things you need to do to help keep the building safe
  • Changes we make after something goes wrong
Man with hard hat and high vis jacket. Rule book. Two people investigating with a magnifiying glass.

Let you know that our Main Safety Person:

  • Can make sure everyone follows the safety rules
  • Might need to come into your home to check it's safe
Rule book. Safety vest

We do all this to:

  • Keep you safe
  • Follow the rules
  • Make sure you know what's happening