Due to maintenance, MyAccount will be unavailable between 10:45am and 11:30am on Wednesday 24 June 2026. We apologise for any inconvenience.
Request a refund for your resident parking permit
Find out what you need to do to request a refund for your resident parking permit.
If you use MyAccount 
If your permit is registered with MyAccount, you can sign in and request a cancellation and refund.
If you do not use MyAccount
If you don't have a MyAccount, you need to download and complete the refund request form.
You will need to return the completed refund form.
Download our refund request form
Please note: Blue Badge discounted permits are not eligible for refunds.