What you'll need to apply for a disabled person's bus pass
What you'll need to provide when you apply for your first disabled person's bus pass, change your details or update your photograph and how to return your bus pass.
What you can apply for
On the apply for a disabled person's bus pass form, you can:
- apply for your first disabled person's bus pass
- request a replacement of an existing disabled person's bus pass
- request a change of name or address details to an existing record
- update your existing bus pass photograph
Read the following information to find out what documents you'll need to provide and what information you'll need to know.
What you'll need to apply for your first bus pass
Proof of address
You'll need to upload one proof of address. This must be addressed to you and dated within the last 3 months.
This can be something like a:
- Council Tax bill for the current year
- utility bill
- mortgage statement
- signed tenancy agreement
- solicitors letter of completion of sale
- benefits or pension letter
- latest payslip from your employer that shows your name, address and the date
- letter from your local Council Tax or benefits office
- bank statement
Proof of identity
This must show your current name and date of birth.
This can be a:
- birth certificate and marriage certificate if applicable
- full or provisional driving licence – current or expired, photocard only
- current or expired passport - maximum of 12 months out of date
- residence permit
- original benefit award letter - if you have not used this as proof of your address
Proof of your disability
Find a list of documents that we'll accept as proof of your disability. You can upload these when you submit your application.
Blind or partially sighted
You can use:
- certificate of vision impairment (CVI)
- registration with the local authority
Profoundly or severely deaf
You can use:
- your audiological report or a report from an aural specialist indicating that your hearing loss has reached 70 – 95 dBHL
- registration with the Local Authority
Without speech
You can use:
- your Personal Independence Payment award dated within the last 12 months showing 8 to 12 points in ‘Communicating’
- a letter from a medical professional confirming your condition.
- registration with the Local Authority
Learning disability
You can use:
- a letter from a medical professional confirming you have a learning disability (this does not include learning difficulties such as Autism Spectrum Disorder or Attention Deficit Hyperactivity Disorder unless you also have a learning disability)
- recent IQ test results
- registration with the Local Authority
Walking difficulty
You can use:
- your higher rate Mobility Component of Disability Living Allowance letter dated within the last 12 months
- your Personal Independence Payment award dated within the last 12 months showing 8 to 12 points under ‘Moving Around’
- your valid Blue Badge issued on the grounds of your mobility
- your War Pensioners mobility supplement letter dated within the last 12 months
- your lump sum benefit under the Armed Forces and Reserve Forces (Compensation) Scheme - this must be within tariff levels 1 to 8, inclusive
If you do not have any of the above, you'll need to supply medical evidence that your walking ability is affected. You may also be required to have an eligibility assessment.
No arms or have long-term loss of the use of both arms
You can use:
- a letter from a medical professional confirming your condition
- your proof of registration with the Local Authority
Unable to drive
You can use:
- a letter from the DVLA confirming the refusal or revocation of a driving licence for a minimum period of 12 months
- a letter from a medical professional confirming that you are most likely to be refused a driving licence due to your physical or mental health condition - this does not include those excluded from holding a licence due to the persistent misuse of drugs and/or alcohol
If you currently hold a driving licence, and you do not meet the required standards for driving because of your mental or physical health condition, you must inform the DVLA. We'll need proof that your licence has been surrendered, plus your supporting documentation to enable us to issue you with a bus pass.
What you'll need if you request a change of details to an existing bus pass
If you’ve changed your name, you need to provide proof, such as a marriage certificate or deed poll.
If you have moved, you need to provide proof of address dated within the last 12 months.
You will not automatically receive a new bus pass by changing your details. If you would like to order a new pass with a change of name or photo, select the 'replacement' option from the dropdown menu.
What you'll need if you're changing your photograph
If you are changing your photograph, make sure:
- the picture doesn't include items such as hats or sunglasses or have poor lighting
- that your face is unobstructed unless for religious reasons
Returning your bus pass
You need to return your bus pass to us if:
- your moving out of Brighton & Hove - contact your new council to apply for a new bus pass
- you've ordered a replacement pass
You must return your Brighton & Hove bus pass by email or by post.
Submit an image of your bus pass by email
You can send an image of your bus pass cut into 4 pieces to prove it is destroyed, and can't be used.
See image below:
Make sure the chip in the bus pass behind your photograph is cut in half.
To send us proof that you've destroyed your pass:
- Scan or take a photograph of the 4 pieces of your pass.
- Attach the image from your PC or smartphone in a Word document or paste the image in an email.
- Use your name as the subject of your email.
- Send the email to the email address below
Return your bus pass by post
Send your bus pass in the postal address below.
- Concessionary travel, Hove Town Hall , Hove, BN3 3BQ
You need to return your bus pass to us if your moving out of Brighton & Hove or you've ordered a replacement pass.